Security & Trust
We take data privacy and platform security seriously. Here is how Trinity protects your business and your customers.
Enterprise Grade Security
All data is encrypted in transit and at rest using industry standard AES-256 encryption.
Isolated Knowledge Bases
Your product catalog and company data are siloed. They are never used to train generalized public AI models.
Data Privacy
We strictly adhere to GDPR and CCPA guidelines regarding customer chat history and PII.
Account Connections
Trinity connects to WhatsApp and Instagram through official Meta APIs. We do not require or store your social media passwords. Authorization is handled securely via OAuth, and you can revoke access at any time from your business manager.
Content Moderation & Future Safety
Our AI includes an active safety layer that prevents the bot from discussing sensitive topics, competitors, or generating inappropriate responses. Business owners have full control to override bot responses and seamlessly transition to human support when necessary.
Demo Disclaimer
This website is a conceptual demonstration. The statements on this page represent the intended security architecture of the final Trinity platform and are provided for investor and partner evaluation purposes.